Privacy Notice

The privacy of your personal data is very important to us here at Professional IT Services and Consultancy (PITSAC). This notice sets out how PITSAC uses and protects your personal information when you use this website.

Who Are We

PITSAC is the ‘Controller’ of any data we collect. PITSAC is owned by Paul Meakin and based at:

Phoenix Centre
Gods Blessing Lane, Holt, Wimborne, Dorset, England, BH21 7DF.

Any data collected by PITSAC will be processed in line with the law, the General Data Protection Regulation (GDPR), and the Data Protection Act 2018.

What Personal Information We Collect and Why

Forms

The contact form on this website collects the following data: Name and Email Address. This data is captured, stored, and processed in line with the regulations listed above.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Customers

If you are a customer of ours, we will need certain information from you in order to carry out your work.

Potential Customers

If you enquire about our services, we will ask you to provide details to help us provide a quotation for our services. We only ask for the information we require to provide the quotation and will only hold your details for a reasonable period of time after the quotation has been provided.

Business Connections

If you are a business connection, for example, if we meet at a networking event or connect on social media, we will only collect the information you choose to provide to us.

How We Use Your Personal Information

We will only use your personal information for the purpose for which it was collected. It will not be used for anything else, without your express permission, subject to legal exceptions.

Purpose Legal Basis
To provide a service Complete a contract
To provide a quote At your request
To answer a question Legitimate Interest
To deal with complaints Legitimate Interest
To connect with you to offer our service Legitimate Interest
To respond to Subject Access Requests Legal Obligation

Who Will Have Access to Your Personal Information

We use third-party processors to provide services such as Finance, IT, Marketing, and Sales. These processors will have access to your information; however, we ensure they comply with GDPR and Data Protection Legislation.

How Long We Keep Your Personal Information

If you are a client, we will keep your personal information for as long as you stay with us and for 7 years after that for legal, tax, and insurance purposes. If you are a potential client or business connection, we will keep your personal information for a reasonable period of time.

How Secure is Your Personal Information

We take appropriate technical and organisational measures to ensure your data is safe in line with GDPR and the DPA 2018.

Your Rights

Data protection legislation gives you rights regarding your personal data. Subject to legal exemptions, we must comply when you wish to exercise these rights. For example, you have the right to issue a Subject Access Request to request all the information we hold about you. Requests must be made in writing to the Owner and may require ID verification. We will process your request within 1 month.

You also have rights regarding rectification, erasure, restriction, data portability, objections, and automated decision-making. For complaints, contact the Information Commissioners Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.ico.org.uk

How to Contact Us

If you have any questions about our Privacy Notice, how your personal data is being processed, or wish to make a Subject Access Request or complaint, please use the following contact details:

Professional IT Services & Consultancy
Phoenix Centre
Gods Blessing Lane
Holt, Wimborne
Dorset
BH21 7DF